Individuals:
If you are chronically sick or disabled and the products are for your personal use, you are then VAT exempt.

Charities:
VAT is exempt where the goods are made available by the charity to a disabled person for their personal or domestic use.

Non-eligible customers:
If you are not eligible for VAT relief, we are obliged to charge you 17.5% VAT on the whole of your order.

Which products are eligible for VAT Relief?
If you are eligible you can buy all of the products marked VAT Exempt without having to pay VAT.

Declaration Form:
The government requires that you complete a VAT declaration form, and we are pleased to say that you can now do this, once you've placed your order, by sending us a copy of the order form which has the VAT declaration form on it.

Please Note:
If you do not fill in and sign the VAT declaration form, VAT at 17.5% will be added to the whole of your order.